Restaurant Operations Specialist

Recruiter / Employer: Bolt
Contract: Permanent
Salary: Confidential
Status: Expired
Qualifications
  • Have 2 years experience in an analytical position

  • Have a data-driven analytical mindset (good Excel skills are a plus)

  • Amazing negotiation and communication skills in English and Swahili

  • Be a hustler, not stopping after 20 obstacles a day

  • Be passionate about new technologies and food tech

  • You are a problem solver

  • You are organised. You deliver stuff on time

  • Great people skills. You can easily network with people of all background

Responsibilities
  • Support all Bolt's Food Delivery operations in the city

  • Create and optimise processes – scaling is our priority; you will help us find the most efficient way to transform thousands of leads into active restaurants every month and manage the accounts

  • Analyse data – you will monitor our engagement, quality and utilisation metrics and ensure a great experience for our users and restaurants

  • Onboard new restaurants on Bolt Food platform: upload menus, photos, prices, organise menu photo-shooting, ship our tablet to the restaurant, train restaurant staff how to use Bolt Food app

  • Support existing restaurants: solve most time-sensitive operational issues, update the menu, pricing and other content information, ad-hoc tasks related to restaurants operation

 

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