Recruiter: Sokowatch , Nairobi | Contract Type: Permanent | Salary range: Confidential

  You have 31 days to apply for this job

Sales Representatives For General Trade At Sokowatch Mombasa

Key Skills and Competencies

  • 2 years of experience in retail sales
  • Bachelor in Sales and Marketing or Diploma in a related field
  • Good communication skills
  • Ability to build relationships
  • Proven track record in FMCG sales
  • Excellent negotiation skills
  • Good organizational and time management skills
  • Ability to develop in-depth knowledge about products and markets
  • Ability to work under minimal supervision
  • Good business sense and professional manner.

 

Responsibilities
  • Manage dukas by supporting them throughout the sales process from order placement to delivery.
  • Establish, develop and maintain positive customer relationships to ensure customer retention.
  • Increase client adoption and the Average Revenue Per User.
  • Upsell Sokowatch digital and financial services and push digital payments.
  • Use data to analyze the market and inform on product priorities and pricing.
  • Supply the management team with reports and data on customer needs, problems, interests, competitive activities and potential for new products and services.
  • Act as a strategic advisor to the customers, anticipate customer needs and negotiate for discounts for the customers.
  • Ensure general customer satisfaction in order to promote customer retention.

 


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