Sales Representative

Job Closed!
Company:Total Office Solutions
Category:Sales & Marketing
Job Type:Permanent
Location:Nairobi

Job details

MAIN OBJECTIVES

i) Ensuring Customer Service levels are at a pinnacle

ii) Ensuring Customer product inquiries are answered immediately or within a short-time frame

iii) Dealing with any issues and problems head-on with clients with their interests at heart

Key Responsibilities

  • Maintain a highly organized system of prospecting potential customers
  • Having a thorough knowledge of products and services
  • Ensure that a high standard of service to customers is maintained at all times
  • Execute sales strategies
  • Maintain a follow-up system
  • Ensure that you are helpful, efficient and courteous when dealing with a customer.
  • Complete all administrative paperwork correctly and promptly.
  • Respond to customer comments efficiently & appropriately.
  • Work closely with other departments to promote efficiency in the organization.
  • Undertake any such responsibilities as may be assigned from time to time by management.
  • Ensure our head office complies to all standards required by ISO 9001

Academic Qualifications

  • Degree in business management or sale and marketing.

Professional Qualifications

  • Professional training in leadership.
  • Proficient in Computer skills with good knowledge of MS Office and database systems.

Experience Required

  • Minimum of four years work experience in sales and marketing.
  • Proven track records of good sales experience.
  • Previous retail experience at a management/supervisory level is essential for this role.
  • Ability to drive standards and deliver great customer service.
  • Flexibility of working hours is essential.
  • Ability to take additional responsibilities when the need arises.
  • Able to demonstrate the highest standards of integrity and accountability.

Competencies

  • Confident with excellent communication skills both written and orally: demonstrated ability to communicate effectively in a professional manner easily understood by the client.
  • Administrative analytical skills and ambitious: possess the ability to analyze sales issues and develop appropriate strategies to maximize profits. Ability to analyze sales and stock figures, and writing financial reports and statements.
  • Attention to detail: must possess a demonstrated ability to work systematically and diligently.
  • Teamwork skills: the ability to work independently while at the same time is an active team player.
  • Good telephone skills: the ability to communicate effectively and in a professional manner through telephone conversations.
  • Good human interactions skills: demonstrated ability to provide guidance, assistance, and interpretations to others.
  • Target achiever and results-focused; enjoy being measured and judged by performance results.
  • Ability to work under pressure of targets
  • Good listening skills.
  • Self-motivated with drive and initiative
  • Ability to work diplomatically, harmoniously and effectively with a diverse group of people.

Personal Attributes

  • Well presentable: always smart when attending to the clients and carry yourself in a professional way.
  • Interpersonal skills: the ability to work well with all levels of management, staff, and colleagues with good public relations skills.
  • Personal ethics: must be honest and have a high level of integrity and tact.
  • Good time management and Good organization skills: the ability to make a time plan and effectively utilize it.

 

 

 

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Sales & Marketing Total Office Solutions 3 weeks ago
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