§ System administration of OSS Systems
§ Setting up system access controls
§ Monitor systems capacity utilizations
§ Lead regular vendor support review meetings
· Implement proactive measures to ensure system uptime
· Support 1st line and 2nd line teams on OSS systems.
· Provide 1st line support for all OSS systems
§ Ensure probes capacity is monitored and expansions done on time.
§ Support customer care users on CM SMS tools
Bachelor of Science Computer Science, IT, Computer Engineering or Software Development or related subject
3 years + experience in administration of systems (bias to monitoring systems), in a busy IT environment
Experience in at least one scripting language
Experience in UNIX / Linux and Windows server operating systems
Knowledge of SQL