Claims Associate

Job Closed!
Job Type:Permanent

Job details

Key responsibilities; 

1. Registration of all new claims promptly and acknowledging receipt of the same
2. Assembling and analyzing of claims to establish liability
3. Monitor and ensure that the key interfaces adhere to the set claims handling standards and escalate non adherence to the management
4. Advice claimants regarding basic matters about their insurance coverage in relation to the insurance claim
5. Respond to both internal and external claims inquiries concerning benefits, claims process, service providers, and the filing/completion of proper forms
6. Record all claims transactions
7. Prepare claims registers for claims meetings and update the various claims reports
8. Capture and maintain accurate data to ensure data integrity
9. Perform any other duties as may be assigned from time to time
10. Delegated Authority:  As per the approved Delegated Authority Matrix





 Knowledge, experience and qualifications required; 


1.Bachelors’ degree in Commerce, Insurance option
2.At least one year experience in claims processing

Technical/ Functional competencies; 


1. Knowledge of insurance concepts
2. Knowledge of general insurance claims processes and procedures
3. Knowledge of insurance regulatory requirements







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Insurance Britam 7 months ago