Pensions Manager

Job Closed!
Category:Business development
Job Type:Permanent

Job details

Key Responsibilities:
  1. Develop and implement a strategy for building Pension business
  2. Drive pension sales by developing and maintaining client relationships
  3. Ensure preparation and delivery of service offer tenders on a timely basis
  4. Develop and implement a framework for pension client coverage
  5. Collaborate with Fund Management team to ensure that products and services are responsive to client needs
  6. Achieve high customer service standards
  7. Collaborate with marketing and other departments in the group to develop market research for pension business
  8. Develop a strong understanding of customers and market dynamics
  9. Networking in industry associations e.g. RBA to gain insights for the pension business
  10. Develop and present reports on performance and coverage activity reports
  11. Adhere to internal and external risk and compliance standards
  12. Deliver on performance requirements as defined in the departments’ strategy map, balanced scorecard and Personal Scorecard.
  13. A detailed Job Description will be given to the successful candidate
Key Performance Measures:
  • Generation of new pension assets under management
  • Customer retention rate
  • Customer satisfaction index
External Working relationships:
  • Regulators
  • Britam  Customers
  • Britam Partners

Knowledge, experience and qualifications required :
  1. Bachelor's degree in a business related degree
  2. At least 6 - 7  years’ experience in a similar positions 3 of which must be management level
  3. Knowledge and applied professional understanding of the principles and practices of investments and pension funds
  4. Customer, market and competitor understanding
  5. Ability to develop client relationships
  6. Knowledge of regulatory requirements
  7. Effective communication and negotiation skills
  8. Excellent organisational and analytical skills
  9. Report writing skills
  1. Essential Competencies:
    • Deciding and Initiating Action: Ensures, key organisational objectives are met, takes responsibility for decisions, actions, projects and people while focussing on achievement of strategic results; takes initiative and works under own direction; initiates and generates activity; makes quick, clear decisions with limited information available which may include tough choices or considered risks; decisions and actions takes into account possible impact on all parts of the business.
    • Leading and Supervising: Provides the business with a clear direction based on the overall strategic intent of the organisation; motivates and empowers others with a clear sense of purpose; creates a positive organisational climate that fosters learning and development; acknowledge high potential talent; sets and articulates the vision and values through own personal behaviour.
    • Relating and Networking: Easily establishes, as well as assists others in building good relationships with customers and staff across all departments, inside and outside of the organisation; relates well to people at all levels; facilitates the resolutions of conflict and manages disagreements with tact and diplomacy.
    • Persuading and Influencing: Gains clear agreement and commitment from others by persuading, convincing and negotiating to the benefit of the organisation, promote the organisational strategy during conversations; makes effective use of political processes to influence and persuade others; promotes ideas on behalf of oneself, the department or the organisation; makes a strong personal impact on others; takes care to manage the organisation’s impression and brand on others.
    • Formulating Strategies and Concepts: Works strategically to realise organisational goals; sets and develops organisational strategies; identifies, develops positive and compelling visions of the organisation’s future potential; takes account of a wide range of issues across, and related to, the organisation; encourage others to take a strategic and long term view in terms of the organisation’s future; communicates the organisational strategy, vision and objectives effectively across all levels of the organisation.



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Business development Britam 7 months ago