Training Officer: Non-Regulatory Training

Job Closed!
Company:Kenya Airways
Category:Human Resources & Recruitment
Job Type:Permanent

Job details

  • Training Needs Analysis (TNA)- carry out  comprehensive TNA to identify the  training gaps and design solutions  to ensure they address capability development needs.
  • Design training programmes in accordance to ISAGO/IOSA standards to respond to training gaps.
  • Prepare and update training manuals
  • Preparing the training calendar to schedule the training as per business needs.
  • Maintain up to date and accurate training records as per IOSA/ISAGO /KCARS standards.
  • Set, moderate, administer and grade exams as per IATA recommended standards.
  • Training Co-ordination- Liaise with relevant contacts stakeholders to enable smooth coordination of training
  • Report writing- compile relevant training reports as may be required from time to time.
  • Monitoring and Evaluation of training to ensure that training is business driven. Hence transfer of knowledge and skills.
  • Issuance of certificates to qualified staff to ensure compliance with ISAGO, IOSA, KCAA and KQ standards and procedures.
  • Marketing KQ commercial training programs in order to help contribute to the achievement of commercial objectives.
  • Participate in the review of operational manuals (as necessary) and monitor Standard operating procedures (S.O.Ps) to ensure compliance within operational areas.
  • Act as subject matter expert for the business
  • Ensure and maintain a healthy, safe and secure working environment in compliance with the relevant industry, regulatory and legislative requirements, company procedures, regulatory authorities and requirements of customer airlines.
  • Prepare learning materials and venue to ensure effective delivery of training.
  • Deliver the training to the selected participant to enhance knowledge and skills
  • Follow up on course participants to evaluate level of skills transfer & implementation of action plans.
  • Prepare progress & assessment report on course participants for follow up and recommendations to their respective supervisor.



  • University graduate
  • A minimum of 5 years experience in Cargo Operations area, 2 of which must be at a supervisory level.
  •  IATA courses in Live Animals Regulations, Shipping of Perishable Cargo and Basic and Advanced cargo skills and procedures Courses.
  • Relevant instructor experience and Training of trainers certification will be an added advantage
  • Excellent communication, interpersonal and presentation skills
  • Excellent IT skills



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Human Resources & Recruitment Kenya Airways 11 months ago