Recovery Officer

Job Closed!
Company:Jubilee Insurance
Category:Administration & Office Support
Job Type:Permanent

Job details

Role Purpose

Aggressively pursue maximum motor and non-motor recoveries from third-party insurers and third parties within the limitation period with a special emphasis on mitigating claims costs. 


  1. Maintain and update proper records of the company’s recoveries and expected recoveries from other Insurance Companies
  2. Ensure that initial demand has been sent out on all recovery matters
  3. Quantify and document the company’s recovery claims to the third parties within a reasonable time
  4. Promptly deal with third-party claims that fall under Knock for Knock for purposes of cost-cutting on claims
  5. Appoint tracers to investigate legal/beneficial ownership of third party vehicles, economic status and physical addresses for purposes of pursuing recovery through court
  6. Liaise with Legal the section on recoveries that are to be filed in court
  7. Meet the set recovery target each month and deal with general correspondence on recovery matters
  8. Attend court to produce claim documents when required and pursue witness statements from insureds
  9. Providing reports on recoveries to the Claims Manager
  10. Work in claims department on other assigned duties

Key Competencies

  • Ownership & Commitment
  • Team Spirit
  • Customer Focus
  • Entrepreneur Spirit
  • Market Awareness
  • Continuous Innovation

Functional Skills

  • Excellent communication & interpersonal skills.
  • Time management & Negotiation skills
  • Business Planning & Implementation 


  • Bachelor’s degree/Diploma from a recognized University/College
  • Computer literacy especially in the use of Microsoft packages

Relevant Experience

  • General Knowledge of general insurance claims


Applications to be sent to [email protected] quoting the Job Reference Number and Designation given above before 20th August 2018. Only shortlisted candidates will be contacted.


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Administration & Office Support Jubilee Insurance 1 year ago