Territory Account Relationship Manager SME - Greater Western Region

Job Closed!
Company:Safaricom Kenya
Category:Accounting & Auditing
Job Type:Permanent
Location:Athi River

Job details


  • Development of plans to achieve set billed revenue targets in the territory;
  • Increase product and Business solutions penetration through cross sell to named accounts, in assigned territory;
  • Ensure revenue growth by growing ARPA in the accounts through up sell;
  • Achieve the set NPS targets for the Accounts in the territory;
  • Ensure achievement of set churn targets for assigned accounts;
  • Develop strong relationships with customers at CxO to maintain ongoing revenue stream;
  • Ensure all accounts are managed through well thought out Account Development Plans;
  • Monitor and supervise  partner sales teams’ to achieve their assigned targets and ensure they have healthy sales pipelines to achieve the revenue targets;
  • Performance review with assigned Partner sales teams within the assigned territory and documentation of the same;
  • Maintain timely and 100% accurate territory reports on Partner sales teams review, competitor intelligence, Sales performance and all information relevant to the assigned territory.











  • Must have a minimum of 3 years’ corporate sales management experience in FMCG, Banking or Telkom industries;
  • Minimum 3 years sales management experiencience in a B2B/B2G environment in the target regions;
  • Minimum 2 years’ experience managing dealer channels in the target region;
  • Honors degree in Business Administration/Bachelor of Commerce degree from a recognized university;
  • Must have 3 years’ experience in managing dealers or an indirect channel preferably in FMCG;
  • Experience in managing indirect channel in a telecoms environment is an added advantage;
  • Strong business Acumen;
  • Team player with pleasant outgoing personality & resilience;
  • Good communication and interpersonal skills;
  • Proactive, confident, energetic & with ability to work under pressure.


As part of the interview process, please prepare the following documentation which will be required at a later stagebased on your performance in the interviews/assessments.



a)  An updated CV with contacts of three referees, 2 who must be professional and must have supervised you at some point, the other referee can be a colleague in the same professional field.

b)  Kenyan Certificate of Good Conduct (Less than 1 year old) or a receipt of the same from the CID pending release of the hardcopy document.

c)  Clearance certificate from a reputable Credit Reference Bureau (CRB).

d)  University Degree Certificate/ Letter of completion from University in case you have not received your degree certificate.

e)  National ID/Passport.

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Accounting & Auditing Safaricom Kenya 7 months ago