Strategy implementation to achieve service excellence during installation and after sales.
Create a strong team of technicians who are sound technically, motivated through regular training and understand service delivery levels.
Create and offer to customers of Bronze, Silver and Gold service contracts with different terms of operations.
Ensure good interaction with our suppliers to ensure that we are up to date with knowledge and tools.
Achieve sufficient revenue out of the opportunities available in servicing our installations by the sale of spares.
Work with Sales Managers to ensure that our Services excellence add value to the Sales process and brings huge goodwill.
Management of operational tools and controlling and maintaining of spare parts stocks.
Managing Repair and maintenance of machinery, equipment, and appliances both for Sheffield and Customer either at the site or in the Workshop. This may include preparing quotations, sourcing, modifications etc.
Preparing Annual Maintenance Contracts and Free Maintenance Contracts Proposals.
Planning and scheduling for execution to ensure timely deliveries and customer satisfaction.
Documenting reports and maintaining daily, weekly and Monthly reports
Bachelor’s Degree in Electrical or Mechanical Engineering.
10 Years working experience.
Excellent communication and analytical skills and can work under pressure.
Good customer service skills.
Dynamic with good problem solving skills.
Strong leadership and ability to couch and motivate teams.
Good interpersonal skills.
HOW TO APPLY
Interested and qualified candidates who meet the above qualifications should send their application indicating their current Gross salary by 20th August 2018 to [email protected]
NB. Sheffield steel systems is a professional company and does not charge any amount of money during the recruitment process . Only shortlisted Candidates who meet our expectations will be contacted.