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Co-ordinate with the BPO team to trace missing flights.
Co-ordinate with the BPO team for resolution of queries.
Revenue Analysis and management reporting.
Ensure that the flown financial journals are successfully interfaced
Contacts BPO support Team on behalf of KQ’s through the request tracker tool and/or email for support issues.
Liaises with various KQ departments and assists Revenue Accounting manager in monitoring financial controls and ensuring efficiency of the Revenue Accounting department.
Liaises with various KQ departments (commercial, operations, and finance amongst others) and communicates relevant information/ requirements for the revenue accounting process to the BPO team.
KEY PERFORMANCE INDICATORS
KNOWLEDGE, SKILLS, EXPERIENCE