SME Medical Underwriter

Job Closed!
Company:Jubilee Insurance
Job Type:Permanent
Salary:Ksh. Not mentioned

Job details

Role Purpose

Ensure effective front office and back office support to clients/brokers to enable smooth administration and achieve customer satisfaction both internally and externally.

1. Maintaining up to date(within the stipulated TAT) and an accurate membership database for all schemes(Fully Insured, Hybrid ,Fully Self-Funded)
2. Setting up and managing of membership details in Actisure for accounts allocated within TAT’s set
3. System input & update of medical benefits purchased and members covered
4. Ensure renewal terms are signed off by clients
5. Preparation of policy documents and endorsements within agreed TAT
6. Verification of client membership data within the stipulated TAT
7. Re – indexing of all relevant membership DME documents
8. Preparation and issuing debit and credit notes within the stipulated TAT to the client/broker/Jubilee Insurance Accounts department while observing due process
9. Ensure medical photo and smart card(both for new members & replacements) are issued ,receipted and distributed within the stipulated TAT
10. Co –ordinate preparation and dispatch of medical and smart cards(new members & card replacements) within the stipulated TAT
11. Preparation of work reports(weekly,monthly,quarterly) for Management & clients
12. Attending to customers and addressing their queries within the set TAT
13. Verification of claims status during member deletion
14. Verification of claims on DME

Key Competencies
1. Visionary Leadership
2. Entrepreneur Spirit
3. Market Awareness
4. Customer Focus
5. Continuous Innovation
6. Ownership & Commitment
7. Team Spirit

Functional Skills
1. Team work and interpersonal skills
2. Excellent written , oral communication skills and presentation skills
3. Good numerical, analytical and research skills to evaluate campaigns
4. Strong organizational skills, accuracy and the ability to assimilate information quickly
5. Negotiation skills
6. Good understanding of media
7. Ability to work under pressure, meet deadlines and make decisions quickly
8. IT literacy
9. Creativity and problem-solving skills
10. Commercial and budget awareness

1. Graduate in business related degree (marketing, commerce, insurance, economics)
2. Proficient in the use of Microsoft office suite and packages
3. Professional insurance certificates/ diplomas/ advanced diploma
4. People management skills both of internal and external partners
5. Team player
6. Presentation skills

Relevant Experience
A minimum of two (2) years’ relevant experience

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Health Jubilee Insurance 4 months ago