Sales Manager - Electronic Services

Job Closed!
Category:Sales/Business Development
Job Type:Permanent
Salary:Ksh. Competitive Market Related

Job details

The Sales Manager will be responsible and accountable for achieving set targets month on month and pipeline management.

Role Responsibility:

1. Effective Selling and Sales Management of G4S Integrated Secure Solutions

  • Managing of individual teams pipeline & forecasting conversion.
  • Assist the sales team to close on specific orders from existing and prospective customers through a relationship-based approach.
  • Manage and monitor yearly sale objectives and business plans with monthly and quarterly review against target.
  • Conduct Market surveys and develop appropriate solutions to meet customer needs.
  • Ensure price, risk and commercial contracts terms are appropriately applied by business when entering into an Integrated Security Solutions contracts.
  • Ensure all proposals, quotations and presentations to customers meet the required standards.

2. Effective performance of Sales and account management functions

  • Ensure and monitor customer satisfaction measures and KPIs are developed, achieved and maintained. Identify corrective measure within accounts and take action.
  • Liaise with operations to ensure timely delivery of service and product and incorporate retention actions with the operations team.
  • Identifies opportunities by translating G4S products and services into value for customers.

3. Effective reporting on  sales and marketing activities:

  • Preparation and submission of reports:
  • Provided detailed feedback on customer issues and risks to operations team and leadership team for strategic decision-making.
  • Manages the teams’ pipeline in sales force.  Ensure integrity and movement of the opportunities are visible to enhance forecasting and conversion.

4. People Management:

  • Coaching and development of sales team.
  • Manage allocation of resources appropriately to ensure operational demands are met.
  • Ensure that events/activities taking place within the division and outside the division lines are effectively communicated within the sales team.
  • Ensure there is adequate succession planning to meet ongoing and anticipated business requirement

5. Ensure Health & Safety Compliance


The Ideal Candidate:

Knowledge and Qualifications

  • Degree from a recognized university or equivalent
  • Sales and Marketing related subjects will be an added advantage


  • 3 years relevant experience in a Service or FMCG Industry.
  • 2 years in Senior Management role.

Technical Skills

  • Advanced selling skills.
  • Computer Literate (Microsoft Word, Microsoft Excel, Microsoft PowerPoint)
  • Planning and Management skills.
  • People Management skills.
  • Negotiation skills

Behavioral Skills – Management

  • Awareness of the marketing environment
  • Delivering strategy
  • Driving change
  • Leading people
  • Delivering performance
  • Working with complexity
  • Managing professionally
  • Customer thinking
  • Collaborating and Co-operating

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Sales/Business Development G4S 1 year ago