Chief Manager - Operations Office

Job Closed!
Company:Kenya Revenue Authority (KRA)
Job Type:Permanent
Salary:Ksh. Not mentioned

Job details

Key responsibilities:

  • Supporting the commissioner in Identification of growth opportunities for KRA through implementation of strategic innovation and data enhancement strategies
  • Participation in the Authority’s strategic planning process by providing input and content for corporate strategic plan
  • Linkages and collaborations with the department’s divisional heads and other senior officials within the authority
  • Collecting and analyzing relevant information about department’s programmes, and projects and aligning their delivery with KRA’s strategic objectives and organizational readiness
  • Overseeing department projects in terms of project approval and prioritization
  • Engaging and communicating with stakeholders to create positive relationships through appropriate management of stakeholder expectations and objectives
  • Supporting the commissioner in coordinating strategic processes, policies, and decisions that together enable effective implementation of organizational change initiatives
  • Co-coordinating cross-functional teams in the implementation of SIRM projects.
  • Creating innovative initiatives including business model innovation and service/process innovation
  • Identification of new cost improvement opportunities

Academic and Professional qualifications:

  • Master’s Degree in Public Policy & Administration, Project Management, Commerce, Statistics or related fields from a recognized university.

Relevant work experience required:

  • At least twelve (8) years of post-graduate experience with at least five (5) years’ experience at the level of Manager.
  • A clear understanding of the Authority’s mandate, business systems and data management journey.

Skills required:

  • Influential leadership for project direction in dynamic group settings
  • Excellent multi-level collaboration and project co-ordination skills
  • Independent and critical decision-making and problem solving skills
  • Workload prioritization and ability to meet deadlines
  • Good understanding of policies and laws with implications for KRA
  • Driven and self-starter
  • Ability to work under pressure and meet tight deadlines
  • Exceptional communication skills – both written and verbal
  • Strong Business analysis skills – ability to analyze trends in the wider economy
  • Mentorship & Coaching skills
  • High levels of integrity

For more information, visit;

Be the first to know about a job posting, subscribe SMS Alerts. »
Open Kenya Revenue Authority (KRA) 8 months ago