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#SwitchOffKPLC: Angry Kenyans react to Kenya Power billing scam

News
 Kenya Power staff attend to a power line.

Kenyans on Twitter (KOT) have vented frustrations with Kenya Power following the unearthing of a fraud syndicate targeting loopholes in the company’s billing system.

According to reports, IT experts discovered flaws in Kenya Power’s billing system affecting both prepaid and post-paid customers.

The heist, which is estimated to run into tens of millions of shillings, is currently under investigation by the Directorate of Criminal Investigations (DCI).

Reports indicate that about 15 suspects, both senior and junior staff are set to be arrested over the scam.

Speaking in June, DCI boss George Kinoti said that cartels at the company had swindled over Sh150 billion from unsuspecting customers over a five-year period.

In an elaborate scheme, the racketeers perfected a system where they have been overbilling customers, with some domestic users getting monthly bills as high as Sh300,000. 

Under the hashtag #SwitchOffKPLC KOT slammed Kenya Power:

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