Kenya Power now reaches out to customers

Kenya Power Managing Director & CEO Dr. Ken Tarus during the Annual General Meeting. [Photo by Wilberforce Okwiri/Standard]

Electricity consumers now have an avenue to voice their frustrations with Kenya Power services.

The utility firm has unveiled a customer engagement programme targeting industrial and commercial consumers.

The initiative is aimed at identifying supply challenges and developing tailor-made solutions to customers’ concerns.

“It is in our interest to give you power that is reliable and competitively priced,” said Managing Director Ken Tarus yesterday in Nairobi.