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Safaricom launches Flex to connect usage of Voice Call, Data and SMS

By Rading Biko | Published Tue, April 18th 2017 at 13:33, Updated April 18th 2017 at 13:42 GMT +3

At this digital age most customers need a service provider who links up essentials such as Voice Call, Data and SMS under one product.

Flex a new Safaricom product that enables its’ subscribers to enjoy using all the calls, data and SMS using  FLEX bundle which will enable its subscribers to buy in a bundle.

A single Flex unit comprises of 3 SMS, 3MB data and 20 seconds talk time. Each unused Flex unit is rolled over to the flex unit purchase.

To join Flex bundle one simply dials *100# for the prepaid subscribers and *200# for the postpaid subscribers.

Flex is available on a daily, weekly or monthly bundle using customers’ airtime

Flex is a rewarding bundle in that; for every Sh101 Mpesa sending transaction one gets rewarded with 3 extra FLEX units. This is equivalent to 9mbs of data, 9 SMS and 1 minute talk time.


There are three types of Flex packs, which can be bought using airtime;

Daily Flex @ Ksh 99: 24hour validity.

Weekly Flex @ Ksh 599:  7 day validity.

Monthly Flex @ Kshs 2,499: 30 day validity

Validity of the flex is dependent on what customer has selected;

Daily – Valid for 24 hours

Weekly – Valid for 7 days

Monthly – Valid for 30 days