Kiambere - Embakasi highway voltage transmission powerline that fell with three others near a railway station line in Imara Daima. [David Gichuru, Standard]

Kenya Power is a monopoly from which much is expected. Unfortunately, it seems to be punching below its weight.

Many parts of the country were thrown into darkness for hours following a power outage occasioned by a collapsed power pylon at Kiambere on Tuesday. Yet even without this, Kenyans have become accustomed to random power outages and unrealistic bills.

Hospitals, industries, traders and jua artisans require a steady supply of power to operate.

When power goes off while a patient is on the operating table, the inevitable happens.

Without power, there is little jua kali artisans who make steel doors and windows can do, and neither can the wheels of heavy industries turn. Who will make up for the losses?  Kenya Power should endeavor to improve service delivery to shield their customers from needless losses.