Eddah Mwemba is the deputy cabin services manager at Phoenix Aviation Limited, a regional and international charter, aircraft maintenance and worldwide air ambulance organisation based at Nairobi's Wilson Airport. She talks to NELLY OBADHA.
What did you study in college and has this been your dream career?
I did a secretarial course, which included shorthand, typing and business English at the Cambridge Secretarial College.
Where did you work before Phoenix Aviation?
Previously, I worked for Safari Kenya and Air Kenya as a cabin attendant. Through working for airlines between 2000 and 2009, I gained a lot of experience and also underwent many training courses, which included safety and emergency procedures.
When I joined Phoenix Aviation a year ago, I underwent training covering the companyâs specifications and safety standards. Each company has its own basic trainings that one must go through before you start working.
What does your job involve?
Most of our clients are busy and need to travel on short notice and at Phoenix Aviation we are available 24 hours a day to meet their needs. As the deputy cabin services manager, I arrange flights, aircraft and airport permits for customers and coordinate with agents at the destinations of travel. I also prepare menu and drinks lists for the passengers on board.
Besides flying business executives, stars, rich and famous people, we save lives. Phoenix Aviation, in conjunction with the African Medical and Research Foundation ( Amref) Flying Doctor Service, provides medical evacuations in Africa and transports patients to Europe, the Middle East, India and the Far East. Our fleet is equipped to land in isolated airstrips in remote locations to quickly evacuate people and get them the medical attention they need.
My job requires many sacrifices. I am on call seven days a week. My suitcase is always packed ready to rush to destinations such as Seychelles, South Africa, Burkina Faso, Guinea and Madagascar.
What do you enjoy about your job?