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Mobile customer uncovers premium rate scam

Updated Monday, August 13th 2012 at 00:00 GMT +3

An unexplained charge on a phone bill has led a mobile user to uncover a loophole in the sign-up system for some premium rate services.

Consultant Mark Hole found he could sign up anyone for some premium rate services from content maker Buongiorno.

All he needed to know was a potential victim's mobile number and whether they used the Orange network.

Buongiorno said it quickly closed the loophole once it was discovered and had no evidence it had been exploited.

Browser spoof

Mr Hole's suspicions were aroused when charges for a premium rate fortune-telling service turned up on the bill for the mobile phones linked to his computer consultancy business.

"I went online, got the bill up and there were weekly charges coming up on it," he said.

He complained to operator Orange about the charge but it said he must have signed up for it despite his insistence that he was "scrupulous" about keeping the numbers private and that they were only used for business calls.

Mr Hole also contacted mobile content firm Buongiorno which ran the iFortune service he was being billed for. It asked him to send details of the disputed charge.

At the same time Mr Hole looked for ways that the phantom charge could have applied. He discovered that it was possible to convince the iFortune site it was being visited by an iPhone. Using add-ons for the Firefox web browser this let him sign up any Orange customer for the service.

All he needed to do this was their mobile phone number. Mr Hole demonstrated the loophole by signing up a BBC correspondent's phone for a weekly fortune reading.

Gareth Maclachlan, head of mobile security firm Adaptive Mobile, said the loophole arose because Buongiorno was not doing a good enough job of checking which net addresses were making sign-up requests.

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